FAKRO loses smear campaign against The VELUX Group

FAKRO, Polish roof window competitor to VELUX, loses a complaint to the EU Commission, which since 2012 has been used as the basis for a smear campaign across most of Europe against The VELUX Group.

The European Commission rejected the complaint that Polish FAKRO made against VELUX in 2012. Commission spokesperson Ricardo Cardoso confirmed to Polish and international media that the Commission made comprehensive investigations into the accusations against The VELUX Group and found no breaches of competition rules by VELUX.

We hope that the EU Commission ruling puts a stop to this long list of complaints which FAKRO has propounded against VELUX in the media and at conferences. It is completely essential for us to be fair concerning competition and we have no reason to behave otherwise. We have a quality product and a high level of service so we do not need anything other than fair competition in the markets where we operate
says David Briggs, CEO, The VELUX Group

FAKRO has described the case as an example of the difficult competitive conditions companies in Eastern Europe are faced with when trying to win market share in old EU countries. FAKRO used claims from the appeal towards the media and politicians.

Because the Commission investigated the case, we have decided not to comment on it out of respect for the authorities’ work. But it has been unpleasant experiencing how far a competitor has been willing to criticise VELUX. Our customers have also asked us for our response to the accusations and many have been shocked to hear how far FAKRO has been willing to go
says David Briggs

Briggs refers to probably Denmark’s largest ever case concerning industrial espionage, where a high-level VELUX employee contacted FAKRO via a middleman to sell access to thousands of confidential VELUX documents and secret recordings of internal meetings concerning customers, products, innovation and strategy. FAKRO has admitted to Polish media that FAKRO’s top management met several times with two middlemen regarding the potential purchase of this stolen material.

This case clearly shows that VELUX and FAKRO have very different views on fair competition. I hope that FAKRO accepts the decision and going forward spends time on competing in the marketplace instead of presenting accusations and running a smear campaign
says David Briggs

The Danish Police continue to investigate the industrial espionage case against VELUX.

FAKRO has previously lodged complaints against The VELUX Group to competition authorities and in 2008 there was a dawn raid at several VELUX Group subsidiaries. That investigation also revealed no signs of competition rule breaches by VELUX.


About The VELUX Group

For more than 75 years, the VELUX Group has created better living environments for people around the world; making the most of daylight and fresh air through the roof. Our product programme includes roof windows and modular skylights, decorative blinds, sun screening products and roller shutters, as well as installation and smart home solutions. These products help to ensure a healthy and sustainable indoor climate, where people work, learn, live or play. We work globally – with sales and manufacturing operations in more than 40 countries and around 10,200 employees worldwide. The VELUX Group is owned by VKR Holding A/S, a limited company wholly owned by non-profit, charitable foundations (THE VELUX FOUNDATIONS) and family. In 2017, VKR Holding had total revenue of EUR 2.5 billion, and THE VELUX FOUNDATIONS donated EUR 168 million in charitable grants. For more, information, visit